Medical Office Assistant Diploma

Brief Program Description

This program has been designed to provide students with all of the administrative and clinical knowledge and skills required for employment as a Medical Office Assistant.

During the program students learn to understand and use medical language; perform office procedures, prepare medical records, reports, case histories, correspondence and machine dictation; schedule and confirm medical appointments; receive and communicate messages for doctors and patients; initiate and maintain confidential medical files and records; prepare financial statements and handle billing procedures including medical billing, insurance, and other claim forms; promote safety and work in a safe manner; order supplies and maintain inventory; plan and initiate procedural setups including those required for patient preparation and maintenance for supplies and equipment.

Strong focus is given to communication skills, Microsoft Office applications, accounting applications, the ability to multitask and prioritize, organizational and detail skills, professional telephone manners, confidentiality, interpersonal skills and being a team player.

Career Occupation (if applicable)

Upon completion of the program, graduates can work in the below occupations list:

Medical Office Assistant,
Medical Administrative Assistant,
Secretary, Medical,
Receptionist, Medical Office/Hospital
Medical Billing Clerk
Ward Secretary
Booking Clerk

Program Duration

980 hours
11.5 months
49 weeks

Admission Requirements

Proof of grade 10 or equivalent.
18 years of age or older (all applicants)
Evidence of Language Proficiency Requirements (evidence of one of the following):

Evidence that 3 years of full-time secondary education (Grades 8-12) have been completed in the English language in a country where English is one of the principal languages. This may include successful completion of a BC Adult Graduation program. Applicants must produce transcripts as evidence of completion of grade 10 English with minimum of a “C” grade OR
Completion of 2 years of full-time post-secondary education at an accredited institution where English is the language of instruction. (Applicable to a country where English is one of the principal languages.) OR
Provide verified results for one of the English language proficiency tests listed below. Test results must be dated no more than two years before the program’s start date.
- International English Language Testing System (IELTS) Academic: overall score of 5.5 or higher.
- Canadian Academic English Language (CAEL) Test: overall score of 40 or higher
- Duolingo English Test: overall score of 95 or higher
- Test of English as a Foreign Language (TOEFL) IBT: overall score of 46 higher
- Canadian English Language Proficiency Index Program (CELPIP): Listening 6, Speaking 6, Reading 5, and Writing 5.
- Pearson Test of English (PTE) Academic: overall score of 43 or higher

Delivery Methods

On-site delivery. Distance delivery.
Combined delivery (on-site and distance.)
- 46% of the combined program will be provided by distance (online) delivery

Program Organization:

Course Code	Course Title	# of Hours of Instruction	Delivery Method (All Synchronous)
CMPT 107	Computer Business Applications I	160	Distance/ Combined
CMPT 113	Keyboarding Skills Development	20	Distance/ Combined
MDCL 101	Medical Anatomy, Physiology & Terminology	80	Distance/ Combined
MDCL 131	Basic Pharmacology	80	Distance/ Combined