Welcome to Cambridge College Student Services.
Internet is the most popular Job Search tool, with free resources for quick local, national and international job search, tips and samples for resumes and cover letters tips on attending interviews, and writing follow-up letters. Below is a list of some useful links, many of which will have links to other sites too. Using the web in your job search:http://static.monstertrak.com/careerguide/Research the Net like a wizard http://www.bcentral.com/articles BC Occupational Outlook www.workfutures.bc.ca Human Resources and Social Development Canada www.hrsdc.gc.ca Canada WorkinfoNET Jobs, Work and Recruiting www.workinfonet.ca Career and employment information for Canadians www.canadiancareers.com Canada's youth internship program http://overview.careeredge.ca Canada WorkinfoNET Canada's Virtual Library of Career and employment information www.workinfonet.ca Canadian Business Women's Network Resources Centre with variety of topics http://www.cdnbizwomen.com/ Career key Online career networking resources and links www.careerkey.com Career Magazine Job listings, searching and posting; and links www.careermag.com Job postings, Resume Posting and Job Search www.jobs.ca Career Path Easiest Job Search www.careerbuilder.com Job Postings Resume Centre, Student Resources, Job Search Resume Posting www.Jobpostings.ca Job Shark Personalized Job Search, Resume & Interview tips, networking, negotiation info www.JobShark.ca The Monster Board Job Search, Resume Posting, manage your career the most visited site in Canada www.monster.ca Workopolis "Canada's biggest Job Site" www.workopolis.ca No experience? No problem http://technology.monster.ca/articles/ Job listing direct from employers web sites www.flipdog.com
Internet is a powerful tool for researching career information, seeking out employment opportunities and promoting yourself. Database searches based on personal preference steamlines your research, and saves your time. When posting your resume on databases use sites that give you maximum control and privacy over who can access your resume. Some sites may enable you to block specific companies from viewing your resume. Always read and familiarize yourself with the sites privacy and security policies before posting your information. Finally, research many sites and choose a few for frequent use.
Resume tips for technology professionals http://technology.monster.ca/ Resumes Writing Tips http://www.resume-writing-tips.com Resume help http://resume.monster.ca/dosanddonts/ Resume Dos and Don'ts http://resume.monster.ca/section1975.asp
Cover letters and References http://www.rileyguide.com/letters.html Ten Cover letter Don'ts http://resume.monster.ca/6459_EN-CA_p1.asp Suggested cover letter format http://resume.monster.ca/coverletter/
Making a Good Impression http://www.workopolis.com Top 10 things to know about researching companies http://www.vaultreports.com/survival/ Interview with an IT Recruiter http://technology.monster.ca/ Workplace, Interview and salary surveys http://www.vaultreports.com/companies/ Resumes win interview, but references can win job offers http://www.vaultreports.com/
Finding safe, comfortable, and affordable housing is one of the most important steps when moving to a new city. Cambridge College provides dedicated support to help students secure suitable accommodation before and after arrival in British Columbia.
Cambridge College assists students with the following accommodation types:
A homestay allows students to live with a screened Canadian family in a safe and friendly environment. Homestay may include:
A private, furnished bedroom
Access to common living areas
Optional daily meals
A supportive family environment
Cultural immersion and English language practice
Shared apartments or houses with other students or residents. This option is usually more affordable and allows students to live independently in shared spaces.
Students may choose to rent a private apartment or room independently and are encouraged to review tenancy laws and contracts carefully before signing.
Applications must be received at least 30 days before arrival.
A non-refundable Homestay Placement Fee is required before processing.
Cambridge College may assist with urgent or last-minute placements, but availability cannot be guaranteed.
Fully furnished private room
High-speed internet
Access to kitchen and laundry facilities
Optional meal plans
Access to household amenities
Orientation to the neighborhood and local transit
All Cambridge College homestay hosts must:
Complete a host family application
Provide proof of safe and clean living conditions
Provide a criminal record check
Agree to student safety and support expectations
Participate in periodic quality assurance reviews
Students must:
Respect household rules
Maintain cleanliness
Communicate schedule changes
Pay all required fees on time
To cancel or change a Homestay placement, students must:
Provide 1 month’s written notice to both Cambridge College and the host family.
Understand that failure to provide notice will result in payment of one month’s fees to the host family.
Visa Refusal: Full refund of Homestay fees, minus a CAD $100 administration fee (proof required).
Cancellation 40–60 Days Before Arrival: 50% refund of Homestay fees; placement fee non-refundable.
Cancellation Less Than 40 Days Before Arrival: No refund of placement fee; first month’s Homestay fee is charged.
Students seeking shared or private rental housing may explore the following reputable websites:
Facebook Marketplace (Housing section)
Craigslist Vancouver (Apartments & Housing)
liv.rent (verified landlords)
Shared Room: $700–$1,000/month
Private Room: $1,000–$1,400/month
Studio Apartment: $1,600–$2,100/month
1-Bedroom Apartment: $1,900–$2,500/month
(Note: Prices vary by neighborhood and season.)
Students renting independently should learn their rights under the BC Residential Tenancy Act.
Students are encouraged to read contracts carefully and never pay deposits before viewing a property or verifying legitimacy.
When searching for housing:
Never send money before confirming the landlord’s identity.
Avoid listings that appear too cheap for the area.
Do not sign contracts without reading terms fully.
Meet landlords in person or on verified video calls.
Use only secure payment methods.
If you suspect fraud, contact:
Surrey RCMP non-emergency: 604-646-9999
Canadian Anti-Fraud Centre: 1-888-495-8501
To help students settle safely into the community, Cambridge College provides:
Orientation to local neighborhoods
Transit guidance (Compass Card, TransLink routes)
Access to nearby grocery stores, clinics, and services
Information on safety, emergency contacts, and city regulations
Students may request housing assistance by contacting the Student Services Office:
Email: info@cambridgecollegebc.com
Phone: +1 (604) 337-5300
Our staff will schedule a one-on-one consultation to discuss your needs and provide personalized accommodation guidance.
Cambridge College is committed to ensuring the health, safety, well-being, and success of every student. We provide support before arrival, upon arrival, and throughout your studies. This includes mental health resources, physical health services, addiction and overdose awareness, and access to emergency and community support programs across British Columbia.
All international students staying in British Columbia for more than three months must enroll in MSP.
MSP covers doctor visits, hospital care, and medical emergencies.
MSP has a 3-month waiting period after arrival.
Students must hold private medical insurance (such as Guard.me or other providers) for their first three months until MSP coverage begins.
For assistance with MSP or private insurance, contact:
📧 info@cambridgecollegebc.com
📞 +1 (604) 337-5300
Your emotional and mental well-being are a priority. The following services are free, confidential, and available 24/7.
Phone, video, or chat counselling
Counselling, peer support, and wellness programs.
https://foundrybc.ca
Local support for assessments, counselling, and referrals.
911 for life-threatening emergencies
Dial 811
Speak to a registered nurse any time for medical advice in multiple languages.
Students can access several clinics and urgent care centres near campus for non-emergency health issues.
British Columbia encourages awareness and preparedness regarding drug toxicity risks. Cambridge College provides students with overdose prevention information and safe-use guidance even if they do not use substances, so they can help protect themselves and others.
Naloxone is a life-saving medication that can reverse opioid overdoses.
Free Naloxone kits are available at the Cambridge college campus.
Students are encouraged to receive free training online or in person.
Cambridge College staff can guide students on how to obtain a kit discreetly.
Cambridge Campus.
BC Pharmacy locations
London Drugs & Shoppers Drug Mart locations
Community health clinics
Overdose Prevention & Supervised Consumption Sites
Find locations here:
https://towardtheheart.com
Recognizing an opioid overdose:
Slow or no breathing
Blue lips or nails
Unresponsive
Snoring or gurgling sounds
How to respond:
Call 911
Administer Naloxone
Perform rescue breathing
Stay with the person until help arrives
Cambridge College provides a safe learning environment, however students should always take precautions.
Travel with others when possible, especially at night
Keep valuables secure
Report suspicious behavior immediately
Know emergency exits in classrooms and buildings
Follow fire and evacuation instructions
Fire, Police, Ambulance: 911
Surrey RCMP (Non-Emergency): 604-646-9999
Surrey Fire Department (Non-Emergency): 604-294-7190
Students can report any incident safely and confidentially. Cambridge College prohibits all forms of sexual violence, harassment, or discrimination.
Supports include:
Confidential reporting
Safety planning
Academic and schedule accommodations
Help connecting with external agencies
External support:
Victim Link BC (24/7): 1-800-563-0808
BC Women’s Hospital Sexual Assault Service: Specialized medical care
Ending Violence Association of BC: https://endingviolence.org
Students may contact the Student Services Office for all health or safety-related concerns, including:
Adjusting to life in Canada
Stress and anxiety
Conflict resolution
Academic pressure
Safety concerns
info@cambridgecollegebc.com
+1 (604) 337-5300
All new international students receive an orientation covering:
Emergency procedures
Health insurance requirements
Mental health supports
Overdose prevention awareness
Campus safety information
Local community resources
How to report safety concerns
This ensures every student understands how to stay healthy and safe in British Columbia.
Cambridge College follows BC’s emergency standards for:
Fire safety
Earthquake preparedness
Severe weather
Medical emergencies
Critical incident protocols
Emergency procedures are reviewed during orientation and posted on campus.
Cambridge College is committed to supporting every student throughout their academic journey. From your first day to graduation, we provide clear guidance, academic advising, evaluation updates, and ongoing support to ensure you remain on track and succeed in your program.
Our goal is to make sure every student understands their program requirements, their academic standing, and the steps needed for successful completion.
Students can meet with an Academic Advisor or Program Coordinator for help with:
Understanding program requirements
Course sequence planning
Graduation timelines
Study skills & academic strategies
Navigating academic or personal challenges
Requesting learning accommodations
Transferring between programs (if applicable)
Appointments can be booked through Student Services:
info@cambridgecollegebc.com
+1 (604) 337-5300
All new students receive a program-specific orientation that explains:
Program structure & curriculum
Weekly schedules
Learning outcomes
Assessment methods
Practicum expectations (if applicable)
Required textbooks/materials
Academic integrity & conduct expectations
This ensures students clearly understand what is required for successful progression.
Cambridge College evaluates student progress regularly through:
Minimum attendance requirements are reviewed weekly to ensure students remain in good standing.
Instructors monitor performance and provide timely feedback to help students improve.
Students receive an academic progress update at or before the midpoint of each course.
Final grades are based on exams, assignments, participation, and practical assessments (where applicable).
If a student is not meeting academic expectations, early intervention steps are taken immediately.
If a student struggles academically, the College provides:
One-on-one academic counselling
Customized improvement plans
Study strategy workshops
Instructor feedback sessions
Referrals to learning support services
Attendance recovery plans
Progress monitoring meetings
The goal is to support the student early and prevent academic failure.
To remain in good academic standing, students must:
Maintain required attendance
Complete all required assignments
Meet minimum grade requirements
Adhere to program policies
Demonstrate professionalism (for practicum-based programs)
Students who fall below expectations receive written notices and support options to help them recover.
To graduate from a program at Cambridge College, students must:
Successfully complete all required courses
Meet minimum grade requirements
Complete all practicum / clinical hours (if applicable)
Pay all outstanding fees
Meet attendance and conduct standards
Graduation requirements are reviewed with students throughout the program to ensure clarity and transparency.
Students may request a review of academic decisions regarding:
Grades
Attendance
Academic standing
Practicum performance
Withdrawal decisions
Steps for appeals:
Submit a written request to the Program Coordinator.
A review meeting is scheduled within 10 business days.
Additional evidence or documentation may be requested.
A written outcome is provided.
Students may appeal to the Academic Director if they disagree with the decision.
This process ensures fairness and transparency.
International students receive specialized support for academic progression, including:
Understanding IRCC enrollment requirements
Attendance expectations
Timely program completion guidance
Assistance with study schedule planning
Letters for immigration purposes (on request)
We ensure international students remain compliant with Canadian study permit regulations while progressing academically.
Students can request academic assistance at any time by contacting:
Our team will schedule a one-on-one appointment to discuss your progress and create a personalized success plan.
Moving to a new city or country can be both exciting and challenging. Cambridge College helps students connect with the local community, access newcomer services, and participate in social, cultural, and recreational activities in Burnaby and Metro Vancouver. Our goal is to ensure students feel welcome, included, and supported beyond the classroom.
As part of student orientation, Cambridge College provides information about:
Nearby neighbourhoods and key areas (Surrey, Langley Metrotown, Edmonds, Downtown Vancouver, etc.)
How to use public transit (buses, SkyTrain, Compass Card)
Local grocery stores, pharmacies, and essential services
Parks, libraries, and community centres
Medical clinics and walk-in services
This orientation helps new students become familiar with their surroundings soon after arrival.
We connect students with community organizations that specialize in helping newcomers settle in British Columbia. These agencies offer free or low-cost services such as:
Settlement counselling and orientation
Help with government forms and services
Employment preparation workshops
English conversation circles
Family and youth support programs
Examples of community agencies include:
Immigrant Services Society of BC (ISSofBC)
MOSAIC
SUCCESS
Burnaby Neighbourhood House
Student Services can provide contact details and guidance on how to register for their programs.
Cambridge College encourages students to participate in local events to build friendships and feel at home in the community.
Students are informed about:
Community festivals and cultural celebrations
Holiday events and markets
Local museum and gallery events
Multicultural gatherings and intercultural programs
Public lectures and community learning events
Information about upcoming events is shared through email, notice boards, and during orientation.
Volunteering is an excellent way for students to:
Gain Canadian experience
Develop communication and teamwork skills
Build local networks
Contribute positively to the community
Examples of volunteer opportunities include:
Food banks and community kitchens
Public library programs
Festivals and city events
Youth and community programs
Non-profit and charity organizations
Student Services can assist students in finding suitable volunteer opportunities based on interests and availability.
Burnaby offers a wide range of recreational options to support students’ physical and social well-being.
Students are introduced to:
Local recreation centres (swimming pools, gyms, fitness classes)
Sports leagues and drop-in sports
Walking, hiking, and cycling trails
Community fitness and wellness programs
Examples of nearby facilities include community centres and sports complexes located throughout Burnaby.
Students who wish to connect with cultural or faith-based communities can access information about:
Cultural associations and community groups
Faith centres including temples, churches, mosques, gurdwaras, and other places of worship
Language and cultural events hosted by local communities
These connections help students maintain cultural ties while building new relationships in Canada.
While Cambridge College does not guarantee employment, students can access community-based career services for:
Resume and cover letter support
Job search strategies
Interview preparation
Information about workplace culture in Canada
Students are referred to local employment centres and programs, such as WorkBC and community employment agencies.
Some students may feel lonely, stressed, or overwhelmed when adapting to a new country. Cambridge College offers one-on-one support to:
Talk through challenges related to adjustment and culture shock
Connect students to mental health and wellness supports
Refer students to community peer groups and settlement programs
We encourage students to ask for help early if they are struggling to adjust.
Students can request help with community integration at any time by contacting Student Services:
📧 info@cambridgecollegebc.com
📞 +1 (604) 337-5300
Our team will provide information, referrals, and guidance to help you make the most of life in Burnaby and the wider Metro Vancouver community.
Cambridge College is committed to helping every student succeed academically. We provide a range of learning resources, academic support services, and one-on-one guidance to ensure students have the tools they need to perform well in their programs. These services are offered to all domestic and international students before application, upon arrival, and throughout their studies.
Students may access free academic support sessions to strengthen subject knowledge and improve academic performance.
One-on-one academic tutoring
Review of course concepts
Assignment and project guidance
Exam preparation support
English language support for ESL learners
Tutoring is available by appointment through Student Services.
Students who require help with written assignments, reports, presentations, or communication skills receive individualized support.
Grammar & sentence structure
APA formatting (if required by program)
Professional writing assistance
Presentation skills coaching
Email & academic communication support
Workshops and one-on-one coaching sessions are available to help students develop effective study habits.
Time management
Note-taking strategies
Test-taking skills
Organizing study schedules
Managing workload and deadlines
Building academic confidence
Students receive help with the digital tools used in their program.
Learning to use online learning platforms
Accessing course materials
Submitting assignments electronically
Using Microsoft 365 or Google Workspace tools
Accessing digital textbooks and resources
We ensure students can navigate all digital tools confidently.
For students who need additional English support:
Pronunciation practice
Conversation practice
Vocabulary building
Academic reading assistance
Listening comprehension exercises
International students especially benefit from these services as they adjust to studying in English.
Cambridge College supports students with diverse learning needs. Reasonable learning accommodations may be provided based on documented needs.
Extended assignment deadlines
Extra time for exams
Quiet test environments
Assistive technology guidance
Modified learning materials (where possible)
Students needing accommodations can request confidential support through Student Services.
Students may meet with instructors during scheduled office hours to seek help, clarify course content, or get feedback on their progress.
Academic Advisors are also available to help with:
Program expectations
Progress monitoring
Academic planning
Study tips
Improvement plans for struggling students
Students are encouraged to participate in peer learning sessions and study groups organized by the College.
Benefits include:
Collaborative problem-solving
Group study for exam preparation
Review of difficult course concepts
Social support through shared learning
Students have access to curated online learning tools including:
Academic skills videos
Online writing guides
Digital research resources
Sample assignments and templates
Citation tools and grammar resources
These resources provide additional support outside of class hours.
The College periodically organizes workshops such as:
Study skills workshops
Academic integrity training
Stress & time management sessions
Digital learning orientation
Research & writing workshops
Students are notified of upcoming workshops through email and campus bulletin boards.
All learning support services are free for enrolled students.
Students can request assistance anytime by contacting:
A Learning Support Advisor will schedule a one-on-one session tailored to your academic needs.
International and domestic students at Cambridge College receive support to help them adapt to daily life in British Columbia. Understanding transportation, childcare, banking, communication services, and essential community resources is an important part of settling into your new environment.
This guide provides practical information to help you navigate everyday life with confidence.
Metro Vancouver has an efficient, safe, and reliable public transit system. Students can choose between buses, SkyTrain, and SeaBus services operated by TransLink.
Students are encouraged to purchase a Compass Card for convenient travel.
Available at SkyTrain stations, London Drugs, and transit vending machines
Reload online or in person
Monthly passes and stored value options available
Expo Line and Surrey Central Station are close to the Surrey campus.
Quick access to Vancouver, New Westminster, and Surrey.
Dozens of buses connect neighborhoods to SkyTrain stations and major shopping areas.
Keep your Compass Card secure
Stay alert, especially at night
Follow transit safety guidelines
Students with children can access licensed childcare programs across Surrey.
Infant & toddler care
Preschool programs
Group childcare (3–5 years)
Before & after school care
Family childcare (in-home, licensed)
Child Care Resource & Referral (CCRR) – childcare listings & subsidies
City of Surrey– Childcare Resources
YMCA Childcare Programs
Local community centers
Childcare spaces fill up quickly, so early planning is recommended.
Setting up a phone plan is one of the first steps for all new students.
Rogers
Bell
Telus
Freedom Mobile
Fido
Koodo
Public Mobile (budget-friendly)
Shaw
Telus
Rogers
TekSavvy
Students may choose prepaid or contract-based plans depending on their stay duration.
Opening a Canadian bank account helps students manage daily expenses, receive payments, and build financial history.
Royal Bank of Canada (RBC)
TD Canada Trust
Scotiabank
CIBC
Bank of Montreal (BMO)
Coast Capital Savings (credit union)
Passport
Study permit or work permit
Proof of enrollment at Cambridge College
Canadian address
Chequing account (daily transactions)
Savings account
Debit card
Credit card (where eligible)
Surrey offers many grocery stores, supermarkets, and international food markets.
Real Canadian Superstore
Save-On-Foods
Walmart
T&T Supermarket
Safeway
Costco (membership required)
South Asian grocery stores
Korean markets
Middle Eastern & Persian stores
Filipino and Chinese specialty markets
Students can also access numerous restaurants and cafes in the Metrotown area.
Students can access medical services at:
Walk-in medical clinics
Urgent care centres
Pharmacies (Shoppers Drug Mart, London Drugs)
Dental clinics
Vision care centres
Note: Medical insurance (MSP or private) is mandatory for international students.
Most student accommodations include laundry machines. If not, there are several laundromats and dry-cleaning services near the college.
Students can use:
Instacart
Uber Eats
DoorDash
Walmart Delivery
Amazon
Loblaws/Real Canadian Superstore online pickup
These services help students save time and manage responsibilities efficiently.
Surrey offers excellent recreational programs and facilities.
Bonsor Recreation Complex
Edmonds Community Centre
Surrey Lake Sports Complex
Christine Sinclair Community Centre
Programs include fitness classes, gym access, swimming, sports leagues, and community events.
Emergency (Fire/Police/Ambulance): 911
Crisis Line: 1-800-784-2433
Save all emergency numbers
Stay aware of your surroundings
Follow local laws and safety guidelines
Ask Student Services if you need help accessing local services
Surrey has mild weather but can be rainy for much of the year.
Carry an umbrella or waterproof jacket
Wear layered clothing in winter
Be cautious during snow or icy conditions
Students can ask for assistance with:
Understanding local services
Setting up phone or banking services
Finding grocery stores or community centers
Navigating transit
Connecting with newcomer support agencies
Contact Student Services for support at any time.
Cambridge College is committed to maintaining a safe, secure, and supportive environment for all students, faculty, and staff. This policy outlines the College’s procedures for responding to emergencies, critical incidents, and crises that may affect the health, safety, or well-being of individuals on campus.
A critical incident refers to any event—actual or potential—that poses an immediate risk to life, safety, property, or the operation of the College. This includes medical emergencies, fire, natural disasters, threats, violence, or any situation requiring urgent intervention.
This policy applies to all students, staff, faculty, contractors, and visitors.
The objectives of this policy are to:
Ensure a coordinated and timely response to emergencies
Protect life, safety, and property
Maintain clear communication procedures during a crisis
Provide support to affected individuals
Restore normal operations as quickly as possible
Ensure compliance with EQA standards and provincial safety guidelines
The following incidents fall under this policy:
Severe injury, sudden illness, overdose, or any life-threatening medical situation.
Fire alarms, smoke hazards, evacuations, or building safety concerns.
Violence, weapons, assault, harassment, threatening behavior, or suspicious activities.
Earthquakes, extreme weather, flooding, power outages, or environmental hazards.
Chemical spills, gas leaks, or environmental contamination.
Mental health crises, missing students, self-harm risks, or welfare concerns.
System outages, structural issues, or disruptions that compromise safety.
Surrey RCMP (Non-Emergency): 604-599-0502
Fire Department (Non-Emergency): 604-294-7190
HealthLink BC (Nurse Line 24/7): 811
Crisis Centre BC: 1-800-784-2433
Director: Jatinder Dhesi
All students, staff, and visitors must report emergencies immediately.
Call 911 if the situation is life-threatening.
Notify campus staff or the front desk as soon as possible.
Provide the following information:
Nature of the incident
Location
Injuries or immediate dangers
Names of individuals involved (if known)
Follow all directions from emergency personnel and College staff.
Reports may be submitted confidentially when appropriate.
Leads the overall crisis response
Communicates with emergency services and regulatory bodies
Approves campus closures, evacuations, or lockdowns
Ensures compliance with laws and EQA/Code of Practice requirements
Coordinates evacuation procedures
Manages building safety and emergency equipment
Ensures emergency exits remain accessible
Acts as the on-site safety lead
Support affected students
Assist with documentation and reporting
Facilitate communication and academic accommodations
Follow emergency procedures
Report any safety hazards or incidents
Guide students during evacuations
Follow instructions from staff and emergency responders
Report dangerous situations
Participate in drills and safety briefings
Activate the fire alarm if not already triggered
Evacuate immediately through the nearest exit
Do not use elevators
Assemble at the designated muster point outside the building
Await instructions from emergency personnel
Do not re-enter the building until declared safe
Call 911
Notify front desk or staff member
Provide first aid only if trained
Keep the area clear for responders
Document the incident with Student Services
Drop, Cover, and Hold On
Stay indoors until shaking stops
Move away from windows
Evacuate if instructed
Use stairs, not elevators
Call 911 immediately
If safe, move to a secure location
Follow police or campus staff instructions
Do not confront the person
Critical mental health concerns include:
Self-harm thoughts or actions
Severe emotional distress
Panic attacks
Students missing or unresponsive
Staff will:
Contact 911 when appropriate
Notify Student Services
Provide private and confidential support
Offer referrals to mental health resources
Arrange academic accommodations if needed
External supports available 24/7:
Here2Talk: 1-877-857-3397
Crisis Centre BC: 1-800-784-2433
VictimLink BC: 1-800-563-0808
If an opioid overdose is suspected:
Call 911
Administer Naloxone (if available)
Give rescue breaths
Stay with the individual until help arrives
Information on free Naloxone kits and training is available at:
https://towardtheheart.com
The College will communicate with students and staff using:
Email announcements
Phone calls (if time-sensitive)
Website updates
On-campus notifications
Only authorized personnel may issue official statements.
After every critical incident:
A report is completed by staff
The incident is reviewed for improvements
Affected individuals receive support and referrals
Academic or scheduling adjustments may be provided
Safety procedures are updated if needed
Healing, follow-up, and prevention are part of the College’s standard protocol.
Cambridge College ensures:
Staff receive safety and emergency response training
Students receive safety orientation upon arrival
Annual evacuation drills are conducted
Emergency equipment (first aid kits, extinguishers) is maintained
Students may report non-emergency concerns or hazards to:
Reports can be made confidentially.
Students renting accommodation in British Columbia are protected by the Residential Tenancy Act (RTA). Cambridge College is committed to ensuring students understand their rights and responsibilities before signing a lease or moving into rental housing. This page provides essential information, resources, and government links to help students make informed decisions and avoid rental scams or unsafe housing situations.
As a tenant in BC, you have legal rights that protect your safety, privacy, and fair treatment.
Under the Residential Tenancy Act, tenants have the right to:
Live in a safe and properly maintained home
Privacy and quiet enjoyment of the rental property
Reasonable notice before landlord entry
Proper written tenancy agreements
Fair handling of deposits and fees
Protection from unlawful rent increases or evictions
Access to dispute resolution through the Residential Tenancy Branch (RTB)
These rights apply whether you rent a private apartment, a shared home, or a room.
The RTB is the official government body responsible for rental housing laws in BC.
Students can access:
Information on tenant and landlord rights
Official tenancy forms
Rent increase limits
Dispute resolution services
Eviction rules
Condition inspection checklists
Residential Tenancy Branch: https://www.gov.bc.ca/landlordtenant
Contact RTB directly for legally binding advice or disputes.
Tenants must also follow rules and obligations, including:
Paying rent on time
Keeping the premises clean and in good condition
Respecting noise and property rules
Not damaging property
Informing the landlord of required repairs
Following all terms of the written tenancy agreement
Providing proper notice when moving out
Failure to follow these responsibilities may result in warnings, charges, or eviction.
Most rental arrangements in BC require a written tenancy agreement. Students should ensure the agreement includes:
Rent amount and due date
Length of tenancy (month-to-month or fixed-term)
Security deposit and pet deposit details
Rules for utilities and shared spaces
Move-in date
Responsibilities of both parties
Students should read the agreement carefully before signing and keep a copy for their records.
Landlords may require:
Security Deposit: Maximum of half one month’s rent
Pet Damage Deposit: Maximum of half one month’s rent (if applicable)
Deposits must be returned with interest unless damage or unpaid rent justifies deductions.
Before moving in and moving out, landlords and tenants must complete and sign a Condition Inspection Report.
This protects both parties by documenting:
The condition of the home
Existing damages
Cleanliness
Included furnishings
Failure to complete this inspection may affect deposit refunds.
Official form: https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies/forms
Landlords must give 3 months’ written notice.
Increases are allowed once every 12 months.
They must follow the government-set maximum increase rate.
Evictions can only occur for legal reasons such as:
Non-payment of rent
Excessive property damage
Illegal activity
Landlord’s use of property
Tenants must receive proper written notice and can dispute an eviction through the RTB.
Students should take precautions:
Never send money before viewing a property
Verify the landlord’s identity
Be cautious of listings significantly below market price
Avoid cash-only arrangements
Ensure all agreements are in writing
Do not share personal information until the landlord is verified
If unsure, students may ask Student Services to review a rental listing for safety.
Fraud reporting resources:
Canadian Anti-Fraud Centre: 1-888-495-8501
Surrey RCMP Non-Emergency: 604-599-0502
Tenants should promptly notify landlords of repairs needed. Landlords must maintain:
Plumbing
Heating systems
Electrical systems
Structural elements
Safety equipment (smoke detectors, locks, etc.)
If a landlord refuses necessary repairs, tenants can file a complaint with the RTB.
Tenants ending a tenancy must:
Provide proper written notice (usually 1 full month)
Leave the unit in clean condition
Complete a move-out condition inspection
Return all keys
Deposits are returned within 15 days if no damages or outstanding rent exist.
Students needing help understanding tenancy rights or reviewing rental agreements may contact Student Services for guidance (non-legal advice).
info@cambridgecollegebc.com
+1 (604) 337-5300
College staff can assist with:
Understanding BC tenancy laws
Identifying red flags in rental listings
Navigating the rental process
Accessing dispute resolution resources
Connecting with settlement agencies for additional support
Residential Tenancy Branch:
https://www.gov.bc.ca/landlordtenant
Tenancy Forms & Notices:
https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies/forms
Rent Increase Information:
https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies/rent-increases
Dispute Resolution:
https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies/solving-problems/dispute-resolution
Cambridge College provides a comprehensive International Student Orientation Program to help new international students successfully transition to life and study in British Columbia. The orientation is designed to support students before arrival, upon arrival, and during the first weeks of classes.
Attendance at orientation is strongly recommended for all international students and may be required for certain programs.
The International Student Orientation is designed to:
Welcome students to Cambridge College and British Columbia
Provide essential information about studying, living, and staying safe in BC
Explain academic expectations and support services
Introduce students to campus staff, resources, and fellow students
Help students adjust to a new culture, education system, and community
Before travelling to Canada, international students receive pre-arrival information via email and online sessions, including:
Step-by-step pre-departure checklist
Information about study permit and entry documents (general guidance only; not legal advice)
Housing and homestay guidance
Medical insurance (MSP and private coverage)
What to pack and weather in BC
Airport arrival tips and transit to Burnaby
Contact details in case of travel issues or delays
Where possible, Cambridge College may host a live online pre-arrival Q&A session for admitted students.
Upon arrival and before or during the first week of classes, international students participate in an in-person or virtual Welcome & Orientation Session that covers:
Welcome address and introduction to Cambridge College
Overview of campus facilities and classrooms
Introduction to key staff (Director, Academic Director, Student Services, Admissions)
Review of class schedules and how to read timetables
Explanation of important dates (start/end dates, holidays, breaks)
Students also receive an orientation package with essential contact information and guides.
The International Student Orientation includes information on:
Program structure and learning outcomes
Attendance and participation requirements
Assessment methods (assignments, exams, practical components)
Academic integrity and plagiarism policies
How to access learning support and academic advising
Emergency numbers (911, 811, crisis lines)
Campus safety procedures, evacuation routes, and muster points
Critical Incident & Crisis Management overview
Mental health supports and counselling resources
Addiction and overdose awareness, Naloxone information
Study permit conditions (enrolment and progress)
Importance of updating IRCC with changes (institution, address, etc.)
Working on a study permit (if applicable, general overview only)
Note: Cambridge College does not provide immigration legal advice. Students are encouraged to consult a licensed immigration professional for specific questions.
Overview of homestay, shared housing, and private rentals
Basic tenant rights under the BC Residential Tenancy Act
Tips for avoiding housing scams
Where to find rental listings and support
Using public transit (TransLink and Compass Card)
Banking, phone plans, and healthcare access
Local community centers, recreation, and libraries
Settlement and newcomer agencies (ISS of BC, MOSAIC, SUCCESS, etc.)
Orientation is not limited to a single day. Cambridge College provides ongoing support and follow-up sessions during the first term, such as:
Study skills and learning strategies workshops
Time management and exam preparation sessions
Information refreshers on health, safety, and mental health supports
Community integration and volunteering information sessions
One-on-one check-ins with Student Services for students who need extra help adjusting
Students who arrive after the main orientation date will receive:
A condensed orientation session
One-on-one meeting with Student Services
Access to recorded or written orientation materials
Assistance with settling into classes and catching up on key information
The International Student Orientation is delivered by:
Student Services staff
Academic leadership and program coordinators
Campus operations and safety personnel
Guest speakers from community agencies (where available)
This ensures students receive accurate, practical, and up-to-date information.
New international students will receive orientation details in their Letter of Acceptance and/or via email after admission is confirmed.
To confirm attendance or ask questions, students can contact:
📧 info@cambridgecollegebc.com
📞 +1 (604) 337-5300
Student Services will provide the orientation date, time, location, and format (in-person or online) and answer any questions about arrival and preparation.
If students still have questions after attending orientation, they are encouraged to:
Visit the Student Services Office on campus
Meet with an Academic Advisor or Program Coordinator
Email or phone for clarification and help
Cambridge College is committed to supporting international students at every stage of their journey—from pre-arrival to graduation.